APCO Public Safety Telecommunicator 1 Training Class, 4/28-5/2, Nelsonville, Ohio

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Public Safety Telecommunicator (PST) 1, 6th Edition meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators (2004). APCO Project 33 training standards are widely recognized as the national industry standard for basic telecommunicator training. The PST1, 6th Edition course blends the knowledge and skill building information needed for a basic telecommunicator with the most up-to-date information on the technology and issues surrounding today’s public safety communications center.

The course includes “hot” topics such as Voice over Internet Protocol (VoIP), and the telecommunicator’s role in the U.S. Department of Homeland Security’s NIMS Incident Command System.

The PST1, 6th Edition course may be used for new-hire training and existing employee in-service training. All students successfully passing the final exam receive valuable APCO Institute certification demonstrating completion of a training course that meets and exceeds industry accepted national basic training standards.

Training modules include:

  • Introduction to Your New Career (roles and responsibilities of the position)
  • Interpersonal Communications
  • Telephone Communications Techniques: Call Processing
  • Telephony – Traditional Technology
  • Telephony – Emerging Technology
  • Telephony – TTY
  • Telematics
  • Computer Aided Dispatch & Related Technologies
  • Radio Communications Techniques
  • Radio Technology
  • Call Classification
  • NIMS Incident Command System
  • Liability Issues
  • Preparing for your New Career (stress management)

Date: April 28, 2014 – May 2, 2014

Time: 8:00am – 5:00pm

Tuition: $309.00 *APCO Members receive a $20 discount

Location:
The Inn at Hocking College
15770 State Route 691
Nelsonville, OH 45764

To Register: Visit the APCO website at: http://www.apcointl.com/institute/schedule_registration.htm

Information Sheet: AC911 Basic Telecommunicator

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About Athens County Emergency Management Agency

Emergency Management Agency is the central point of coordination within the county for response and recovery to disasters. The primary focus of the agency when not in a response or recovery mode is to ensure that the county and citizens residing in it, are prepared to respond to an emergency or disaster and to lead mitigation efforts against the effects of future disasters.
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